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"Business Process Blueprinting - an enhanced view on process performance."
Martin Gersch, Michael Hewing, Bernd Schöler (2011)
- Martin Gersch, Michael Hewing, Bernd Schöler:
Business Process Blueprinting - an enhanced view on process performance. Bus. Process. Manag. J. 17(5): 732-747 (2011)
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