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"Innovating business processes in public administrations: towards a ..."
Canio Forliano et al. (2020)
- Canio Forliano, Paola De Bernardi, Alberto Bertello, Valerio Temperini:
Innovating business processes in public administrations: towards a systemic approach. Bus. Process. Manag. J. 26(5): 1203-1224 (2020)
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