"Implementing total quality management in a virtual organisation: thoughts ..."

Welington Norberto Carneiro et al. (2024)

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DOI: 10.1108/BPMJ-11-2023-0876

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type: Journal Article

metadata version: 2024-11-30

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Welington Norberto Carneiro, Octavio Ribeiro de Mendonça Neto, Paulo Afonso, Jose Carlos Tiomatsu Oyadomari, Ronaldo Gomes Dultra-de-Lima:
Implementing total quality management in a virtual organisation: thoughts and lessons from an interventionist approach. Bus. Process. Manag. J. 30(6): 1916-1942 (2024)

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