"A pricing approach for service companies: service blueprint as a tool of ..."

Armando Calabrese, Federico De Francesco (2014)

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DOI: 10.1108/BPMJ-07-2013-0087

access: closed

type: Journal Article

metadata version: 2020-06-18

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  - https://dblp.org/rec/journals/bpmj/CalabreseF14
Armando Calabrese, Federico De Francesco:
A pricing approach for service companies: service blueprint as a tool of demand-based pricing. Bus. Process. Manag. J. 20(6): 906-921 (2014)

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