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"Key success factors in implementation of process-based management: A UK ..."
Michaela A. Balzarova et al. (2004)
- Michaela A. Balzarova, Christopher J. Bamber, Sharon McCambridge, John M. Sharp:
Key success factors in implementation of process-based management: A UK housing association experience. Bus. Process. Manag. J. 10(4): 387-399 (2004)
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