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"Business process point analysis: survey experiments."
Maruscia Baklizky et al. (2017)
- Maruscia Baklizky, Marcelo Fantinato, Lucinéia Heloisa Thom, Violeta Sun, Patrick C. K. Hung:
Business process point analysis: survey experiments. Bus. Process. Manag. J. 23(2): 399-424 (2017)
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