"Process orientation and the impact on operational performance and ..."

Marcel F. van Assen (2018)

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DOI: 10.1108/BPMJ-10-2016-0217

access: closed

type: Journal Article

metadata version: 2020-06-18

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Marcel F. van Assen:
Process orientation and the impact on operational performance and customer-focused performance. Bus. Process. Manag. J. 24(2): 446-458 (2018)

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