"Measuring the impact of relational capital on customer performance in the ..."

Lara Agostini, Anna Nosella, Benedetta Soranzo (2017)

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DOI: 10.1108/BPMJ-10-2016-0205

access: closed

type: Journal Article

metadata version: 2020-06-18

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  - https://dblp.org/rec/journals/bpmj/AgostiniNS17
Lara Agostini, Anna Nosella, Benedetta Soranzo:
Measuring the impact of relational capital on customer performance in the SME B2B sector: The moderating role of absorptive capacity. Bus. Process. Manag. J. 23(6): 1144-1166 (2017)

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