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"SICTQUAL: A fuzzy linguistic multi-criteria model to assess the quality of ..."
Andres Cid-López et al. (2015)
- Andres Cid-López, Miguel J. Hornos, Ramón Alberto Carrasco, Enrique Herrera-Viedma:
SICTQUAL: A fuzzy linguistic multi-criteria model to assess the quality of service in the ICT sector from the user perspective. Appl. Soft Comput. 37: 897-910 (2015)
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