"How Does Queueing Information in Pre-Sales Call Centers Affect Customer ..."

Tao Dai et al. (2024)

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DOI: 10.1142/S0217595924400062

access: closed

type: Journal Article

metadata version: 2024-10-06

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  - https://dblp.org/rec/journals/apjor/DaiLZLL24
Tao Dai, Yidan Lu, Nikola Zivlak, Danijela Ciric Lalic, Bojan Lalic:
How Does Queueing Information in Pre-Sales Call Centers Affect Customer Repurchase Behavior. Asia Pac. J. Oper. Res. 41(4): 2440006:1-2440006:26 (2024)

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