"Service quality guarantee design: obedience behavior, demand updating and ..."

Weihua Liu et al. (2023)

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DOI: 10.1007/S10479-020-03623-7

access: closed

type: Journal Article

metadata version: 2023-11-28

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Weihua Liu, Xinran Shen, Di Wang, Donglei Zhu:
Service quality guarantee design: obedience behavior, demand updating and information asymmetry. Ann. Oper. Res. 329(1): 157-189 (2023)

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