"Call Center Staffing with Simulation and Cutting Plane Methods."

Júlíus Atlason, Marina A. Epelman, Shane G. Henderson (2004)

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DOI: 10.1023/B:ANOR.0000019095.91642.BB

access: closed

type: Journal Article

metadata version: 2021-06-01

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Júlíus Atlason, Marina A. Epelman, Shane G. Henderson:
Call Center Staffing with Simulation and Cutting Plane Methods. Ann. Oper. Res. 127(1-4): 333-358 (2004)

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