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"A soft computing method for selecting evaluation criteria of service quality."
Ming-Shin Kuo, Jer-Wei Wu, Lie Pei (2007)
- Ming-Shin Kuo, Jer-Wei Wu, Lie Pei:
A soft computing method for selecting evaluation criteria of service quality. Appl. Math. Comput. 189(1): 241-254 (2007)
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