"Customer Relationship Management System (CRM) and Information Ethics in ..."

Helen Richardson, Kate Richardson (2002)

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DOI: —

access: open

type: Journal Article

metadata version: 2021-02-10

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Helen Richardson, Kate Richardson:
Customer Relationship Management System (CRM) and Information Ethics in Call Centres - 'You are the Weakest Link. Goodbye!'. Australas. J. Inf. Syst. 9(2) (2002)

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