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"Designing Process-based Chatbots in Enterprises: The Case of Business ..."
Raphael Meyer von Wolff, Sebastian Hobert, Matthias Schumann (2022)
- Raphael Meyer von Wolff, Sebastian Hobert, Matthias Schumann:
Designing Process-based Chatbots in Enterprises: The Case of Business Travel Organization Considering the Users' Perspective and Business Value. AIS Trans. Hum. Comput. Interact. 14(4): 578-623 (2022)
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