"Applying knowledge engineering techniques to customer analysis in the ..."

Sung Ho Ha (2007)

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DOI: 10.1016/J.AEI.2006.12.001

access: closed

type: Journal Article

metadata version: 2020-02-20

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Sung Ho Ha:
Applying knowledge engineering techniques to customer analysis in the service industry. Adv. Eng. Informatics 21(3): 293-301 (2007)

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