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"Eliciting CM3: Emergency Problem Management at Scandinavian Airline Systems."
Mira Kajko-Mattsson et al. (2006)
- Mira Kajko-Mattsson, Claus Nielsen, Per Winther, Brian Vang, Anne Petersen:
Eliciting CM3: Emergency Problem Management at Scandinavian Airline Systems. J. Res. Pract. Inf. Technol. 38(4): 303-316 (2006)
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