"Teletraffic problems in the contact center industry."

Manfred Schneps-Schneppe, Janis Sedols (2010)

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DOI: 10.3103/S0146411610010037

access: closed

type: Journal Article

metadata version: 2020-05-11

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Manfred Schneps-Schneppe, Janis Sedols:
Teletraffic problems in the contact center industry. Autom. Control. Comput. Sci. 44(1): 22-30 (2010)

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