"Which Channel to Ask My Question?: Personalized Customer Service Request ..."

Zining Liu et al. (2019)

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DOI: 10.1109/ACCESS.2019.2932047

access: open

type: Journal Article

metadata version: 2023-08-24

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  - https://dblp.org/rec/journals/access/LiuLLHZW19
Zining Liu, Chong Long, Xiaolu Lu, Zehong Hu, Jie Zhang, Yafang Wang:
Which Channel to Ask My Question?: Personalized Customer Service Request Stream Routing Using Deep Reinforcement Learning. IEEE Access 7: 107744-107756 (2019)

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