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"Algorithms for estimating throughput characteristics in a generalized call ..."
Sergey N. Stepanov, Mikhail S. Stepanov (2016)
- Sergey N. Stepanov, Mikhail S. Stepanov:
Algorithms for estimating throughput characteristics in a generalized call center model. Autom. Remote. Control. 77(7): 1195-1207 (2016)
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