"Analyzing IT Service Delivery in an ISP from Nicaragua."

Johnny Flores, Lazar Rusu, Paul Johannesson (2010)

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DOI: 10.1007/978-3-642-16324-1_17

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-17

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  dblp key:
  - conf/wsks/FloresRJ10
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Johnny Flores, Lazar Rusu, Paul Johannesson:
Analyzing IT Service Delivery in an ISP from Nicaragua. WSKS (2) 2010: 155-165

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