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"Using Social Media for Business Process Improvement: A Systematic Review."

Ademir Macedo Nascimento, Denis Silva da Silveira (2016)

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DOI: 10.1007/978-3-319-31232-3_5

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-21

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Ademir Macedo Nascimento, Denis Silva da Silveira:
Using Social Media for Business Process Improvement: A Systematic Review. WorldCIST (1) 2016: 47-58

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