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"Business Process Modelling to Improve Incident Management Process."
Rúben Pereira et al. (2020)
- Rúben Pereira, Isaias Scalabrin Bianchi, Ana Lúcia Martins, José Braga de Vasconcelos, Álvaro Rocha:
Business Process Modelling to Improve Incident Management Process. WorldCIST (1) 2020: 689-702
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