"Dead or Alive? A Formal Decision Model for Deciding on Customer Recovery ..."

Dominikus Kleindienst, Daniela Waldmann (2017)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2018-05-03

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Dominikus Kleindienst, Daniela Waldmann:
Dead or Alive? A Formal Decision Model for Deciding on Customer Recovery Investments. Wirtschaftsinformatik 2017

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