"Perception and Adoption of Customer Service Chatbots among Millennials: An ..."

Himanshu Joshi (2021)

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DOI: 10.5220/0010718400003058

access: closed

type: Conference or Workshop Paper

metadata version: 2021-11-19

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Himanshu Joshi:
Perception and Adoption of Customer Service Chatbots among Millennials: An Empirical Validation in the Indian Context. WEBIST 2021: 197-208

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