"Web-Based Context Aware Information Retrieval in Contact Centers."

Amit Thawani, Srividya Gopalan, V. Sridhar (2004)

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DOI: 10.1109/WI.2004.10074

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-23

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Amit Thawani, Srividya Gopalan, V. Sridhar:
Web-Based Context Aware Information Retrieval in Contact Centers. Web Intelligence 2004: 473-476

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