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"A Simulation Model to Improve Customer Service in an Information Security ..."
Germán Andrés Méndez-Giraldo, Néstor David Rodriguez-Garzón, Pablo Cesar Aranda-Rivera (2016)
- Germán Andrés Méndez-Giraldo, Néstor David Rodriguez-Garzón, Pablo Cesar Aranda-Rivera:
A Simulation Model to Improve Customer Service in an Information Security Company. WEA 2016: 178-187
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