"Psychographic Matching between a Call Center Agent and a Customer."

Akihiro Kobayashi, Yuichi Ishikawa, Roberto Sebastian Legaspi (2021)

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DOI: 10.1145/3450613.3456815

access: closed

type: Conference or Workshop Paper

metadata version: 2022-10-02

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Akihiro Kobayashi, Yuichi Ishikawa, Roberto Sebastian Legaspi:
Psychographic Matching between a Call Center Agent and a Customer. UMAP 2021: 229-234

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