"Towards an Expectation-Oriented Model of Public Service Quality: A ..."

Julia Hsin-Ping Hsu, Jieshu Wang, Myeong Lee (2022)

> Home

Details and statistics

DOI: 10.1007/978-3-031-19097-1_31

access: closed

type: Conference or Workshop Paper

metadata version: 2022-11-13

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/socinfo/HsuWL22
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/socinfo/HsuWL22
Julia Hsin-Ping Hsu, Jieshu Wang, Myeong Lee:
Towards an Expectation-Oriented Model of Public Service Quality: A Preliminary Study of NYC 311. SocInfo 2022: 447-458

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.