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"Applying Grey Relational Method to Analyze the QFD Process of Medical ..."
Chaang-Yung Kung, Pei-Yi Yang, Tzung-Ming Yan (2006)
- Chaang-Yung Kung, Pei-Yi Yang, Tzung-Ming Yan:
Applying Grey Relational Method to Analyze the QFD Process of Medical Service Quality. SMC 2006: 780-785
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