"Job allocation mechanism to support a call center: Multiagent approach ..."

Hiroshi Enoki et al. (2001)

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DOI: 10.1109/ICSMC.2001.973070

access: closed

type: Conference or Workshop Paper

metadata version: 2018-04-25

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Hiroshi Enoki, Yasuhiko Kitamura, Shoji Tatsumi, Shozo Kitamura:
Job allocation mechanism to support a call center: Multiagent approach based on market economic model. SMC 2001: 1119-1124

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