"An approach to design distributed CTI applications using Petri nets: an ..."

Nikolay A. Anisimov, Konstantin Kishinski, Alec Miloslavski (1998)

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DOI: 10.1109/ICSMC.1998.725415

access: closed

type: Conference or Workshop Paper

metadata version: 2018-06-07

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Nikolay A. Anisimov, Konstantin Kishinski, Alec Miloslavski:
An approach to design distributed CTI applications using Petri nets: an example of a call center. SMC 1998: 238-243

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