"Being Sam Malone: customer service on a campus where "Everybody Knows Your ..."

Mark Watts (2003)

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DOI: 10.1145/947469.947474

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Mark Watts:
Being Sam Malone: customer service on a campus where "Everybody Knows Your Name". SIGUCCS 2003: 12-14

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