"Please and thank you - still the magical words: training student employees ..."

Fran Versace (2007)

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DOI: 10.1145/1294046.1294127

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Fran Versace:
Please and thank you - still the magical words: training student employees to provide world class customer service. SIGUCCS 2007: 342-344

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