"The pokemon of user support: "gotta catch 'em all!"."

Michael Quiner, Rich Hinz (2001)

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DOI: 10.1145/500956.500992

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Michael Quiner, Rich Hinz:
The pokemon of user support: "gotta catch 'em all!". SIGUCCS 2001: 150-152

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