"Extending the centralized helpdesk functionality to improve decentralized ..."

Rachael Cottam, Jeff Goff, Peter Nguyen (2012)

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DOI: 10.1145/2382456.2382493

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Rachael Cottam, Jeff Goff, Peter Nguyen:
Extending the centralized helpdesk functionality to improve decentralized support. SIGUCCS 2012: 153-156

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