"Teaching Our Customers to Help Themselves: The Resource Desk as the Next ..."

Cynthia A. Burdick (2000)

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DOI: 10.1145/354908.354983

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Cynthia A. Burdick:
Teaching Our Customers to Help Themselves: The Resource Desk as the Next Step in the Evolution of the Help Desk Environment. SIGUCCS 2000: 334-335

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