"Voluntary centralization of user support in a de-centralized organization."

Ellen Yu Borkowski et al. (2004)

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DOI: 10.1145/1027802.1027877

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Ellen Yu Borkowski, Jay Elvove, Christopher Higgins, Sonja Kueppers:
Voluntary centralization of user support in a de-centralized organization. SIGUCCS 2004: 327-331

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