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"IT service management: academic programs face the issues of globalization."
Stuart Diaz Galup et al. (2007)
- Stuart Diaz Galup, Sue A. Conger, Ronald Dattero, Anthony Orr, Ron Palmer, Jack Probst, Paul Kontogiorgis:
IT service management: academic programs face the issues of globalization. CPR 2007: 53-54
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