"A model of customer satisfaction with information technology service ..."

Amit Das, Christina Soh, Patrick Chang Boon Lee (1999)

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DOI: 10.1145/299513.299665

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Amit Das, Christina Soh, Patrick Chang Boon Lee:
A model of customer satisfaction with information technology service providers: an empirical study. SIGCPR 1999: 190-193

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