"Empowering Citizens in Public Service Design and Delivery: A Reference ..."

Yehia Taher et al. (2010)

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DOI: 10.1007/978-3-642-22760-8_14

access: closed

type: Conference or Workshop Paper

metadata version: 2021-10-14

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Yehia Taher, Willem-Jan van den Heuvel, Sotirios Koussouris, Christos Georgousopoulos:
Empowering Citizens in Public Service Design and Delivery: A Reference Model and Methodology. ServiceWave Workshops 2010: 129-136

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