"Measuring Process Experience: A Collaborative Modelling Instrument for ..."

Stijn Hoppenbrouwers et al. (2018)

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DOI: 10.1145/3178248.3178261

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-21

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Stijn Hoppenbrouwers, Ilona Wilmont, Daniël van Loon, Thea van der Geest, Stefan Oppl:
Measuring Process Experience: A Collaborative Modelling Instrument for Determining the Impact of a New Law on Public Service Experience. S-BPM ONE 2018: 13:1-13:11

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