"Utilizing Customers' Purchase and Contract Renewal Details to Predict ..."

Niken Prasasti Martono, Katsutoshi Kanamori, Hayato Ohwada (2014)

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DOI: 10.1007/978-3-319-13332-4_12

access: closed

type: Conference or Workshop Paper

metadata version: 2022-10-02

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Niken Prasasti Martono, Katsutoshi Kanamori, Hayato Ohwada:
Utilizing Customers' Purchase and Contract Renewal Details to Predict Defection in the Cloud Software Industry. PKAW 2014: 138-149

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