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"Support Services: Persuading Employees and Customers to Do what Is in the ..."
Mark Brodie et al. (2007)
- Mark Brodie, Jennifer Lai, Jonathan Lenchner, William Luken, Kavitha Ranganathan, Jung-Mu Tang, Maja Vukovic:
Support Services: Persuading Employees and Customers to Do what Is in the Community's Best Interest. PERSUASIVE 2007: 121-124
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