"Measuring Business Feedback Cycles as Enhancement of the Support Knowledge ..."

Alexander Holland, Madjid Fathi (2006)

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DOI: 10.1007/11944935_10

access: closed

type: Conference or Workshop Paper

metadata version: 2018-01-08

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Alexander Holland, Madjid Fathi:
Measuring Business Feedback Cycles as Enhancement of the Support Knowledge Engineering Process. PAKM 2006: 106-118

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