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"Fine-Grained Emotion Detection in Contact Center Chat Utterances."
Shreshtha Mundra et al. (2017)
- Shreshtha Mundra, Anirban Sen, Manjira Sinha, Sandya Mannarswamy, Sandipan Dandapat, Shourya Roy:
Fine-Grained Emotion Detection in Contact Center Chat Utterances. PAKDD (2) 2017: 337-349
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