"Human Processes in Customer Relationship Management."

Shari S. C. Shang, Chih-Hsiang Chen (2007)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-03-01

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  - conf/pacis/ShangC07
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Shari S. C. Shang, Chih-Hsiang Chen:
Human Processes in Customer Relationship Management. PACIS 2007: 87

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