"Factors Affecting the Realisation of Benefits from CRM Packaged ..."

Phillip Freeman, Peter B. Seddon (2004)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2012-03-03

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Phillip Freeman, Peter B. Seddon:
Factors Affecting the Realisation of Benefits from CRM Packaged Software-based Work Systems. PACIS 2004: 140

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