"Resolving Trade-Offs In Service Performance Benchmarking Using Data ..."

Jörg Becker et al. (2012)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2018-02-22

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Jörg Becker, Daniel Beverungen, Dominic Breuker, Hans Peter Rauer:
Resolving Trade-Offs In Service Performance Benchmarking Using Data Envelopment Analysis. PACIS 2012: 56

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