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"Creating a Customer Journey for Immersive Virtual Reality Shopping ..."
Aysu Erensoy et al. (2023)
- Aysu Erensoy, Anuradha Mathrani, Alexander Schnack, Jonathan Elms, Nilufar Baghaei:
Creating a Customer Journey for Immersive Virtual Reality Shopping Environments: Investigating Customer Touchpoints and Purchase Phases. OZCHI 2023: 294-305
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